What type of websites will I get?
Your website will be built on the WordPress infrastructure using the search engine friendly Genesis framework which includes cutting edge security.
Will my website be mobile-friendly?
Yes, your website will be built on a mobile friendly responsive theme that will display properly on a desktop computer, a laptop, a tablet, and on a mobile phone. Regardless of the device, your website will be easy for your visitors to read, and easy for them to navigate.
How many pages are included with my website?
Your custom branded website includes up to 5 pages plus an integrated WordPress blog. You can have additional pages added at any time. Just let us know what you need, and we will let you know if there is an additional cost.
Does my website include a blog?
Yes, your website includes an integrated WordPress blog. The blog can be hidden if you do not want to have it be active.
How do I get started?
CLICK HERE when you are ready to get started. After your order is placed, you will be redirected to a page where you will fill out a form to give us the information we will need to get started on your website. You will also receive an email with instructions for sending us text, pictures, videos, and other content for your site.
How do I send you the information and content for my website?
After you order your website, you will fill out an online form to give us information we need to get started on your website. Additional information, pictures, text, videos, and instructions can be sent in by email to info@BuildYourDigitalBrand.com.
How long will it take to build my website?
We generally have websites up and customized within 3-5 business days. It depends how quickly you get your information to us. Keep in mind that your website will always be a work in progress as we include up to one hour of updates every month so you can regularly make changes or add new content to your website.
Does my website purchase include a domain name?
You must provide your own domain name. If you do not already have a domain name, you can register one at www.GoDaddy.com.
Am I able to change my domain name?
There is a $25 fee for any domain name change, and any time spent updating graphics, links or other content relating to the domain name change will be counted towards your included monthly updates.
How many rounds of changes can I make to the website?
You can request as many changes to the site as you want until you are happy with it. You will be able to view the website on a preview link until you approve it, and then we will make your website live on the Internet.
How do I make changes to my website?
You can send us your Website changes by email and we will make them for you or you can make updates yourself through the WordPress dashboard. Just send any changes you want to info@BuildYourDigitalBrand.com and our design team will take care of them for you. Text changes must be delivered to us as editable text which can be “copied and pasted” such as a Word document or typed in an email. Do no send text changes in to us as an image or a pdf file.
Will you make regular updates for me after my website is completed?
We offer a website hosting and maintenance option that includes up to one hour of updates per month. Additional updates are billed at an hourly rate.
What if I go over my one hour of updates in a single month?
We charge $40 per hour for updates in excess of one hour per month. We will notify you if any requested updates will exceed your monthly time allotment, and give you a price quote for additional updates which you must approve before the updates will be completed.
How long does it take for changes to be made to my website?
Website updates are made in the order they are received by our design staff, and you can expect your changes to be made within 1-2 business days.
Can I make my own website updates?
You will have access to your WordPress dashboard where you will be able to make updates to your website content if you wish to. You can also send in website updates to our design team and the updates will be made for you. There may be additional charges for updates we make for you depending on the hosting option you choose.
How many pictures can I include?
You can have as many pictures as you want on your website. We include up to 10 pictures on your website. Adding additional pictures will count towards your included monthly updates or may incur an additional fee based on the time involved in adding them to your site.
Do you supply pictures for my website?
We subscribe to a stock photo service at www.ThinkstockPhotos.com. You can search for images there, and then provide us with the stock photo number for any picture you want to use. We will then license and download that image for use on your website. We include up to 3 Thinkstock images with your website. There is a one time fee of $5 for each additional image you want to use from Thinkstock.
Do you host the videos on my website?
All videos embedded on your website must be hosted on either a free video service such as YouTube or a paid video service such as Vimeo or Wistia.
How can I add an audio to my website?
Follow the instructions below to record an audio by phone:
- Call (540) 402-0043
- Enter extension number 2457, and then press the “#” key.
- Begin speaking after the 2 beeps, and press the “#” key when you are finished speaking.
- You can listen your recording, record it again, or save it if you are satisfied with it.
Will my website include contact forms?
Yes, your website will include an email contact form which your visitors can fill out and submit their contact information and questions to you. The form will send you contact information entered by your visitors by email. If you prefer, we can integrate a 3rd party autoresponder service that can subscribe your visitors to your mailing list as well as sending them automated pre-written follow-up messages.
Will my website be linked to my social media accounts?
Yes, we will add social media icons to your website that will link to all of your social media accounts.
Will my website be optimized for search engines?
Your website will be built on the search engine friendly WordPress infrastructure. We will provide meta tag descriptions and page titles for all pages of your website.
Does the website include eCommerce integration?
Your website does not include shopping cart or eCommerce integration, but we can provide this service for an additional fee based on your needs.
Website Hosting and Ongoing Maintenance:
What is website hosting?
A good analogy for web hosting is to think of it like you think of your phone service. Having a phone is of no value to you if you do not also have telephone service that connects your phone to the network of phones all over the world. Website hosting is what allows your website to be visible on the Internet.
What is ongoing maintenance?
We will make an unlimited number of updates for up to one hour per month for long as you are a customer. You can send in any updates you want made via email, and we will make them for you.
What is the cost of website hosting and ongoing maintenance?
Website hosting and ongoing maintenance is $25 per month with no time commitment. We also offer discounted annual hosting and maintenance for $240 per year. You can also choose website hosting without ongoing maintenance for $10 per month or at a discounted annual rate of of $199 per year
Is there a time commitment with the website hosting service?
There is no time commitment with our website hosting and maintenance. You can cancel your website hosting at any time. However, there are no refunds for unused time on discounted annual hosting plans
Does the time for unused updates carry over to future months?
No, unused time for updates does not carry over to future months.
Is website hosting and ongoing maintenance required?
Our website hosting and ongoing maintenance service is optional. If you prefer to host your website yourself, then we will complete your website to your satisfaction, and then you are free to take the website and host it yourself. We do not include any ongoing updates for websites we are not hosting.
Do I get email service with my hosting?
Yes, you will get up to 2 email addresses @ your domain name